Frequently Asked Questions
Everything you need to know about our slow-living essentials.
What is the typical shipping time for my order?
To maintain our commitment to mindful consumption, orders are processed within 2-3 business days. Standard shipping usually takes 5-7 business days depending on your location.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.
What is your return policy?
We want you to love your items. If you are not satisfied, we accept returns on unused products in their original packaging within 30 days of delivery.
How can I track my package?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.
Are your products sustainably sourced?
Quality and ethics are at our core. We partner with artisans and manufacturers who prioritize sustainable materials and fair labor practices to ensure every piece lasts a lifetime.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.